Privacy Policy

Your Privacy Matters

At LGN Laguna Niguel Tree Services, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

We only collect information we need to provide you with excellent tree service. We never sell your personal information to third parties.

Information We Collect

When you contact us or request a quote, we collect:

• Your name and contact information (phone number, email address)
• Your property address where services will be performed
• Details about your tree service needs
• Payment information when you hire us for services

When you visit our website, we may automatically collect technical information like your IP address, browser type, and pages you visit. This helps us improve our website and understand how people use it.

How We Use Your Information

We use your information to:

• Provide you with quotes and schedule your tree services
• Communicate with you about your service appointments
• Process payments for completed work
• Send you appointment reminders and service updates
• Respond to your questions and requests
• Improve our services and customer experience

We won't use your information for anything else without asking you first.

Information Sharing

We don't sell or rent your personal information to anyone. We may share your information only in these limited situations:

• With service providers who help us run our business (like payment processors or scheduling software), and only to the extent needed
• When required by law or to protect our legal rights
• If we're ever involved in a merger or sale of our business, but only with your notification

Cookies and Tracking

Our website may use cookies, which are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but some features of our website may not work properly if you do.

We don't use cookies to track you across other websites or build advertising profiles.

How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes using secure servers, encrypting sensitive data, and limiting employee access to your information.

However, no method of transmission over the internet is 100% secure. While we do our best to protect your information, we can't guarantee absolute security.

Your Rights and Choices

You have the right to:

• Ask us what information we have about you
• Request corrections to your information if it's inaccurate
• Ask us to delete your information (with some legal exceptions)
• Opt out of marketing communications at any time

To exercise any of these rights, just contact us using the information at the bottom of this page.

Children's Privacy

Our services aren't directed at children under 18. We don't knowingly collect information from children. If you believe we've accidentally collected information from a child, please let us know so we can delete it.

Third-Party Links

Our website may contain links to other websites. We're not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any information.

California Residents

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (though we don't sell information).

We won't discriminate against you for exercising your privacy rights.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll post the updated policy on this page with a new date. If we make significant changes, we'll let you know by email or through a notice on our website.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, please contact us:

• Phone: (949) 543-1678
• Email: info@lagunanigueltreeservices.com
• Address: 30000 Crown Valley Pkwy, Laguna Niguel, CA 92677